Employees turnover in Hospitality! eating house manager training.
This message from a little family eating house in Italy resonates painfully throughout the world of hospitality: The employees turnover is killing my eating house.
Nowadays, managers and eating house owners from every country and size have this exact job. And it is not that we have never had this before, but now it is different. You could always find another waiter and never skip a beat in the past. Those days are over! No waiters are waiting at the door to get a job, not to mention a lineament waiter with knowledge and experience.
But there is a cure to the employees turnover job; many companies have used it, and it has been proven to work.
It’s called “position your employees first”! And if you think that this is some modern BS, I will ask you to stick around for just a few more seconds and then decide what you want to do.
Here is my proof: Many of you have heard the names of Steve Wynn or Tony Robbins, not so many Simon Synek, but those three gentlemen are living proof of why putting your employees first works magic!
We will get to the specifics in a moment, but I want to assure you that this tactic will lower your employees turnover, make you more profitable and help you grow exponentially.